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October 20, 2005
West Coast v. East Coast: The Service Industry - Advantage West Coast!
Maybe it’s just me, but if it’s a weekday during lunchtime and there are at least ten people waiting in line to order food at Fuddruckers, I’m thinking it MIGHT be a good idea to have more than one employee taking people’s orders, especially if that one employee got his job by writing an essay promising that he would be the slowest, most inefficient cashier in the history of restaurants. The service industry plays by different rules in the District of Columbia. Instead of actually trying to cater to customers, most D.C. employees seem to live by the following motto: “I’ll get to you when I’m damn well ready to get to you, and don't you even think about giving me that look!” Obviously, it’s nice to be back in our nation's capital.
Comments
Amen, brother.
I remember when I first moved out here from Seattle, I was SHOCKED at the lack of service and the treatment of customers. I guess I've become used to it, and just become pleasantly surprised when I visit the West coast. I have a funny story to tell about this topic but don't have time right now to type it all out.
Posted by: Fermanator at October 21, 2005 08:50 AM
